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Served as Executive Casino Sales team member for Baton Rouge's first casino property with responsibility for developing and maintaining a positive and productive relationship with gaming customers, identifying premium players, and assisting guests with amenities and VIP requests.
Developed a primary growth engine for VIP marketing, enhanced outbound sales and telemarketing programs, targeted key feeder markets to drive business to property, and consistently converted sales activities into casino trips to support on-property service teams.
Obtained referrals from Tropicana properties throughout the U. Created and exceeded the highest quality of customer service in a fun, fast, and friendly manner for our elite guests.
Served as department leader, trained staff and oversaw the company VIP Lounge from its inception, to deliver and ensure a flawless entertainment environment.
Implemented and fostered all facets of sales and marketing strategies for competitive growth while monitoring customer profitability. Architecture And Real Estate Development.
Acted as guest service liaison, handled guest opportunities and resolved situations to ensure smooth operations and excellent customer service.
Performed telemarketing, filling slot special events, and securing reservations for tickets, transportation and other items guest may require.
Coordinated guest rooms, meals and show reservations, and assisted guests with questions and special requests to ensure coordination of guest needs to provide for their maximum convenience and comfort.
Consistently sustained high performance in quarterly bonus program by exercising casino comp Chosen executive to spearhead many profitable marketing trips to various cities across the nation while maintaining budget.
Demonstrated outstanding work performance which leads to promotion to executive in a year. A trusted team member delegated to be in charge of managing player development department's Proven problem solving skill and responsibility which led to additional authority in marketing.
Cassie Damewood has been a writer and editor since She writes about food and cooking for various websites, including My Great Recipes, and serves as the copy editor for "Food Loves Beer" magazine.
Damewood completed a Bachelor of Arts in English with an emphasis in creative writing at Miami University. Video of the Day. Brought to you by Sapling.
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After spending six years working for a large investment bank and an accounting firm, Marz is now self-employed as a consultant, focusing on complex estate and gift tax compliance and planning.
Retaining High Rollers A large part of a casino host's job is initiating contact with guests that the casino identifies as being a high roller, or who has the potential to become one.
Issuing Comps Hosts must maintain a professional demeanor at all times and provide outstanding customer service. Video of the Day. Attributes of a Successful Casino Host.
About the Author Michael Marz has worked in the financial sector since , specializing in wealth and estate planning.
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Other duties and responsibilities of the casino host include managing database of clients, and providing periodic reports to the marketing manager of the casino, as hinted earlier.
The host is expected to be a highly courteous person, as well as having a sales-orientation. Teamwork skill is also a must to succeed as a casino host.
Here is a job description example that presents the major role of a host in a casino environment:. When preparing a resume for the job of casino host, you need to concentrate on presenting the kind of information employers are looking to see.
One of such information is your work experience, which you can present in your resume by adopting the sample job description shown above, with some modifications wherever necessary.
The functions of the casino host stated in the above work description are appropriate in making the job experience section of a resume for the position.
To increase your chances of getting a job as a casino host, you will need to have the following abilities, skills, and knowledge, which form a major requirement by employers for the job that applicants must meet:.
If she works in a restaurant, the hostess is expected to lead the VIP customers to their tables and also make the menu available to them.
She will introduce the clients to the servers. The VIP hostess work description also entails hearing and managing all complaints clients may have regarding the services offered by the organization; such responsibility falls more on her shoulders, especially if the manager is unavailable.
Simply put, she should see to it that customer, who are VIP, are given highly impressive service experience. Her duties also include coordinating and supervising all activities of personnel working at the dining room.
Other tasks and responsibilities that make up her job description include scheduling duties, managing dining reservations, and arranging parties in the event any of the clients have special occasions.
She is also saddled with the responsibility of determining the appropriate seating position for clients, depending on their number.
Some organizations may require her to discharge, hire, and interview personnel to be employed for the dining room.
She is also required to provide assistance in menu planning for the restaurant or club. A casino host also has to be a familiar with all marketing activities and all day-to-day dealings.
A casino host also has to maintain inventory of casino supplies, provide information and explain to casino guests the property amenities and marketing programs, and Players Club benefits.
A casino host also assists in the enhancement and execution of special promotions and events. A casino host is responsible for expanding and executing new promotions, sustaining player accounts, recording player information into the casino database, and participating in staff meetings.
Also, a Host is responsible for casino events and promotional activities, establishing credit decisions, working with specific clients, and teaming up with other hospitality departments to guarantee comps for casino guests.
A host is also expected to sustain long working hours between ten to twelve per day. Sometimes, a casino host is required to work six times a week.
Working hours include weekends, holidays, and evenings. A casino host demands lots of enthusiasm, energy, and people skills because a host spends most of the time on their feet, intermingling with guests and staff.Samsung blackjack 2 windows mobile 6. To qualify for a casino host position, special abilities and personality traits are needed. Calendario poker casino mediterraneo government cut, that the system. Build a Resume Now. The goal of this phase is to determine if the candidate has the appropriate set of skills and qualities to excel on the job. Sure way to make high scores in job tests. Professional Licenses and Exams. Increase client base and ensure total satisfaction during visit through accommodations and friendly service. Damewood completed Beste Spielothek in Plauen finden Bachelor of Arts in English with an emphasis in creative writing at Miami University. If she works in a restaurant, the hostess is expected to lead the VIP customers to their tables and also make the menu available to them. Some require a degree, others value prior casino experience and some may even hannover 96 meister willing to hire Beste Spielothek in Niederseefeld finden without either.